Wednesday 10 March 2010
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Pricing Information
Please note that all prices are correct at the time of publication. We do try to maintain prices but it is sometimes necessary to increase or decrease prices. The price paid at the time of checkout is final and will not be amended.

Delivery Information
Stock permitting all orders will be processed within 2/3 working days and despatched within 5 business days. In the event of an item being temporarily out of stock, we will notify you of the delay and dispatch it as soon as possible. If your order is urgent please mark this in the comments box.

WE ALWAYS TRY TO AVOID HAVING PARCELS CAUGHT UP IN THE WEEKEND POSTAL SYSTEM AND THAT IS WHY WE PREFER TO DESPATCH ON MONDAY, TUESDAY AND WEDNESDAY.  IF SOMETHING IS URGENT THEN WE WILL DO OUR BEST TO GET YOUR GOODS TO YOU WHEN YOU NEED THEM.

PLEASE MAKE SURE WE HAVE THE CORRECT EMAIL ADDRESS AS THIS IS THE METHOD WE WILL USE TO CONTACT YOU TO CONFIRM YOUR ORDER

PLEASE READ OUR RETURNS POLICY

WE RESERVE THE RIGHT NOT TO REFUND POSTAGE CHARGES

ON ANY RETURNS OR EXCHANGES

Delivery to England, Wales, Scotland, Northern Ireland and Channel Islands


All items are sent by Royal Mail.  We will use either Special Delivery, Recorded Delivery or Parcel Post with the appropriate insurance cover. We may at times use ParcelForce as Royal Mail restrict the weight of parcels to under 2kg on their Special Delivery Service.  If you are ordering shoes these are usually sent under separate cover.

WE TAKE SPECIAL CARE WITH PACKING OUR DRESSES.  THEY ARE DESPATCHED IN PROFESSIONAL STURDY BOXES WITH LOTS OF TISSUE PAPER AND PACKING.  EACH DRESS COMES WITH ITS OWN PADDED HANGER.

Our pricing structure for postage is

£0 - £50.00 - postage is £3.95 - Royal Mail Service

£50.00 - £150.00 - postage is £8.75 - Recorded or Special Delivery or Parcel Post

£150.01 plus FREE POSTAGE

We will not ship to PO Box numbers.

We will not guarantee parcels for Saturday Delivery.

Delivery to Eire

We provide a secure and fully insured service to most international destinations. For all our orders overseas we use Royal Mail International Signed For Service.

We expect most parcels to take around 7-9 days but please allow 14 days. This service can be tracked until it leaves the UK, a signature is requested at the point of delivery but we are unable to ask for proof of delivery.

We have no control over customs delays and we take care to submit the correct paperwork but cannot guarantee immediate customs clearance. We cannot be responsible for any duty or taxes which may become payable. If a customer chooses to refuse a shipment due to customs and import duties, we can`t refund the purchase price or any subsequent postal charges.

POSTAGE TO EIRE WILL BE CHARGED AT £15.00, THIS INCLUDES EXTRA  INSURANCE

FREE POSTAGE OVER £150 DOES NOT RELATE TO EIRE SHIPMENTS

PLEASE NOTE WHEN WE SEND TO EIRE WE ARE RESTRICTED TO THE SIZE OF BOX WE USE.

Delivery to Europe and Rest of the World

Stock permitting all orders will be processed within 2/3 working days and despatched within 5 business days. In the event of an item being temporarily out of stock, we will notify you of the delay and dispatch it as soon as possible. If your order is urgent please mark this in the comments box.

We provide a secure and fully insured service to most international destinations. For all our orders overseas we use Royal Mail International Signed For Service.

INTERNATIONAL POSTAGE FOR WILL BE CHARGED AT £20.00, THIS INCLUDES INSURANCE

FREE POSTAGE OVER £150 DOES NOT RELATE TO INTERNATIONAL SHIPMENTS

PLEASE NOTE WHEN WE SEND INTERNATIONAL WE ARE RESTRICTED TO THE SIZE OF BOX WE USE.

We expect most European parcels to take around 7-9 days, USA and Rest of the World around 10 days but please allow 14 days. This service can be tracked until it leaves the UK, a signature is requested at the point of delivery but we are unable to ask for proof of delivery.

We have no control over customs delays and we take care to submit the correct paperwork but cannot guarantee immediate customs clearance. We cannot be responsible for any duty or taxes which may become payable. If a customer chooses to refuse a shipment due to customs and import duties, we can`t refund the purchase price or any subsequent postal charges.

We provide a secure and fully insured service to most international destinations. For all our orders overseas we use Royal Mail International Signed For Service.