Wednesday 10 March 2010
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Terms and Conditions
Welcome to My First Holy Communion Website terms and conditions. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Definitions
“Conditions” means these terms and conditions and the Special Conditions; “Product” means a product displayed for sale on the Website; “product Description” means that part of the Website where certain terms and conditions in respect of the individual Product are provided; “Special Conditions” means the terms and conditions in the Product Description’ “Users” means the users of the Website collectively; “Personal Information” means the details provided by; “we/us” means My First Holy Communion; “Website” means the Website located at www.myfirstholycommunion.co.uk or any subsequent URL which may replace it; “Cookies” means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer; “United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands and “You” means a user of this Website.

Use of the Website
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity
You agree fully to indemnify, defend and hold us and our offices, directors, staff, agents and suppliers harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses, including legal fees arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website or the use by any other person accessing the Website using your personal information.

Our rights
We reserve the right to:
Modify or withdraw, temporarily or permanently, this Website (or part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website:
And/or
Change the conditions from time to time and your continued use of the Website or part thereof following such change shall be deemed to be your acceptance of such a change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must stop using the Website.

Third Party Links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as your have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly for the privacy practices of such websites, the content of such websites, including (without limitations) any advertising, content, products, goods or other materials or services on or available from such website or resources or the use to which others make of these websites or resources nor for any damage loss or offence caused or alleged to be caused by or in connection with the use of or reliance on any such advertising, content, products goods or other material or services available on such external websites or resources.

Privacy and Security
We are committed to protecting your privacy. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all the applicable UK Data Protection and consumer legislation from time to time in place.

Information is collected through the ordering process so that your order can be processed. We will not forward your details onto any third parties without your consent with the exception of our secure payment service provider at the time of ordering to enable payment to be taken and your order processed.

Any communication between you and WorldPay is encrypted to the maximum strength supported by your browser using TLS or 128 Bit SSL. Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. Worldpay also ensure that they stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code.

Shopping with My First Holy Communion is SECURE because we use industry standard SSL (Secure Sockets Layer) technology to protect your sensitive information. This means that all your information, including your credit card number, name and address cannot be read as the information travels over the internet.

Your credit card transactions are encrypted for your protection to ensure that your details are completely secure. A secure line is established via your own computer prior to you entering any sensitive information. You will then notice the yellow padlock or key image at the bottom of your browser. This verifies you are using a secure line.

Once your payment has been accepted, your credit card details are deleted. This means you will need to provide your credit card details each time you place an order. Re-assurance that we do not hold your sensitive information.

General
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by our licensors or us.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Colour Representation
My First Holy Communion cannot be held responsible for poor colour representation as no guarantee can be made for colour monitors not accurately representing the colour of the garment/product.

Accuracy of Content and Compliance to Local Laws
My First Holy Communion cannot be held liable for the accuracy of content and all supported material on this website, nor for those accessing the website outside of the United Kingdom. Please be made aware that you are responsible for any local compliance to all local laws that may be applicable in the Country of use.

Customs
When exporting items out of the Country, charges cover postal and delivery costs only. Unfortunately, My First Holy Communion are unable to advise amounts of import duties that may be payable by our Overseas customers, nor are we able to accept responsibility for these duties.

It is sometimes necessary for Customs to inspect items prior to receipt. Unfortunately, this may cause a delay and this is also out of our control.

Computer Viruses
My First Holy Communion cannot be held liable for any loss or damage caused by computer viruses. Every effort is made to ensure all e-mail messages are sent using the most efficient, up-to-date virus scans. You should therefore ensure you carry out your own virus protection checks.

Availability
All items are subject to availability and all prices quoted on this site are correct at the time of publication. My First Holy Communion cannot be held liable for items that are out of stock. We make every effort to ensure items are available. However, due to our stock being in limited sizes and quantities and most, only being available for one season, certain items may not be repeated or available.

Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement
These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what we and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. These terms and conditions do not affect your Statutory Rights. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

Force Majeure
We shall not be liable for any delay in performing our obligations under any agreement of which these Terms and Conditions form part if such delay is caused by circumstances beyond our reasonable control and we shall be allowed a reasonable extension of time for the performance of such obligations. These should include act of God, war, fire, flood, storm, power failure and any mechanical failure.
Law
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

If you have any questions/comments about privacy, you should contact us.

Purchase of products
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

The technical steps required creating the contract between you and us are as follows:

You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in

Non-acceptance of an order may be a result of one of the following:
· The product you ordered being unavailable from stock.
· Our inability to obtain authorisation for your payment.
· The identification of a pricing or product description error.
· You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English.

Contract cancellation
Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right no longer than seven working days after the day on which you receive the Products.

Please see our REFUND & RETURN POLICY.

OUR GUARANTEE

We are a small family run business and we pride ourselves on our commitment to customer service. We hope that you will be delighted with all your purchases from My First Holy Communion.

However, if for any reason you wish to return an item please refer to our returns policy below.

Under the Distance Selling Regulations you have the right to cancel your order within 7 working days of delivery for any unused items that you purchase from us. In addition, if for any reason you are not happy with your purchase please return it to us in all its original packaging, unused and in re-saleable condition within 7 days for a full refund of the product cost.

To return an item please complete the return slip, stating your reason for return and whether you require an exchange or refund, and enclose with the item to be returned. Please package the item securely with original labels an packaging and return to the address below: (Please see our returns policy)

My First Holy Communion
Thistle Bank
15 Stanhope Meadows
Cawthorne
South Yorkshire
S75 4GQ

We recommend that you use the recorded delivery service to provide you with proof of delivery. Unfortunately we are not able to reimburse return delivery costs. However, there is no further Postage and Packaging charge to pay for exchanging items.

Complaints
Should you have any reason to complain about any aspect of our service please contact us at info@myfirstholycommunion.co.uk.

Pricing Information
Please note that all prices are correct at the time of publication. We do try to maintain prices but it is sometimes necessary to increase or decrease prices. The price paid at the time of checkout is final and will not be amended.